But they edited the letter and here is what was left out:
I totally agreed with what Larry Crane replied to the part of the letter that was published but I had just spent the money for the upgrade on the software a short time before they ended the product. I'm sure they knew they were selling an upgrade to a product that was going away. Might as well have burned some 20's in my front yard! I just think it's reasonable for a company to give you a heads up on when they are discontinuing something, since you have to register etc. and they have contact info.
Additionally, the $60 product they mentioned is pretty cool, but why didn't N.I. tell me about it? Seems like the company is a little screwy when it comes to customer service.
Then on the other hand, I bought some way out of date IK Multimedia software for 50 bucks, and they gave me a download link for the latest version of the 400 buck mastering software! Which company do you think I am going to buy from?